Jonathan Tisch

Loews Hotels & Co. Chairman & CEO

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What's an Effective Perk to Attract Top Talent?

In the lodging industry, it's an effective perk to offer men and women who are thinking about joining your company a sense of what their career advancement will be. When you have hotels, as in…

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What Would You Do All Over Again?

Being pretty content in my life and being very fortunate, I really don't think about what else I could do or what I would do over again. You always can look back, say, well, maybe…

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What Is the Most Important Soft Skill for a Manager?

It's very important for a manager to be able to listen. Everybody has something to say, everybody has an opinion, but oftentimes we find ourselves talking so much that we forget to look around the…

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What Do You Look for in a Job Candidate?

When we interview at Loews Hotels, we want somebody who has a gene for hospitality. We want men and women who understand the service culture that we are very proud of. And so we have…

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How Do You Find a Needle in a Haystack?

Looking for a needle in a haystack, you better hope that it's a big needle and a small haystack, because you can spend a lot of time and a lot of energy and keep looking…

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How Do You Handle Receiving Criticism?

It's very important to listen to people in your organization, and I'm not just talking about your direct reports. You need to listen to everybody. You need to listen to the men and women who…

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How Do You Overcome Indecision?

It's hard, but I try not to let indecision weigh me down. You're not going to come up with an idea every single time the minute you put it in your head, and sometimes you do…

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How Do You Stay in Touch With Employees as You Rise Through the Ranks?

I had an opportunity a couple years ago to go back into entry-level positions that really are so important, and I learned a lot. I was a member of the bell staff, I was a…

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Do You Have a Succession Plan and What Is It?

Loews Hotels is part of Loews Corporation. We are a publicly traded company, and of course we have succession plans in place. It is the responsibility of senior management of any organization, whether public or…

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What Happened to You as a Child That Changed Your Life?

When I was in high school, I was at a prep school in Connecticut, and I was a little bit overweight, so I did not physically participate in sports. But I had an opportunity for…

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How Do You Keep Someone Focused During a Personal Crisis?

We all know that our lives are spent with our families and our personal matters, but also a majority of the day is in the workplace. And if you have a colleague, a team member…

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What's the Best Way to Get Rid of Office Politics?

We're human beings. There are always going to be politics. It's just how we are wired. Hopefully we will never get to a world where it's all robots and politics have been taken out. Politics are…

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What Do You Do About Office Romances?

In terms of office romances, I believe that people should be with who they want to be, as long as it is not disruptive to the organization. If you have every good intention, and everybody…

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What's Your Morning Routine?

So my usual morning routine is to wake up about five o'clock. Four or five days a week I am at SoulCycle, on a bicycle, by six a.m. Classes are 45 minutes, I get done,…

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What Do You Do When an Employee Makes a Serious Mistake?

Every day in business is not perfect, and certainly you've got team members that thought they were going to do the right thing, but they have made a blunder, they have made a mistake. You…

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How Do You Prioritize Your To-Do List?

Every morning I think about what the day is going to bring. And it is good to have priorities, because you can spend a lot of time on little things and not use that moment effectively,…

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How Do You Celebrate Success?

Business today is really tough. There is a lot of competition. There are a lot of companies that do things really well in your particular area of expertise. In the hotel business, there are some…

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How Do You Fight a Bear?

How do you fight a bear? I think very carefully. And make sure that it's a friendly bear, one that maybe you've read about when you were reading to your kids when they were young.…

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How Do You Get Executives to Do What You Want?

As a CEO, it's not always about getting your team to do what you want. It should be more about getting them to do what the team wants. The CEO is only one person. It's…

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How Have Your Parents Affected You?

While growing up, I was very fortunate to see many role models in terms of my father, my mother, my uncle, and my aunt. My father and uncle, with their parents, created what is today…

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How Do You Manage Difficult People and Turn Them Into Team Players?

Certainly, a member of your team that is difficult, that is counterproductive, that is negative, needs to be managed, and my style is to, in essence, kill them with kindness. I'm a big believer in…

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How Do You Put Yourself in Your Customer's Shoes?

When I started in the hotel business some 37 years ago, I had a mentor who taught me that everybody has a boss. Our case, in the lodging industry, one of our bosses are our…

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Describe the Internet to Someone Who Just Woke up From a 30-Year Coma.

"Describe the internet to someone who just woke up from a 30-year coma" is sort of how I feel about technology. As I say, I was born on the wrong side of the digital divide.…

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"Recently voted “Hotelier of the World” by HOTELS magazine"

Jonathan Tisch is co-chairman of the Board and a member of the Office of the President of Loews Corporation, and is chairman and CEO of its subsidiary, Loews Hotels & Co.

Under his leadership, Tisch engineered Loews Hotels’ expansion and emergence as a luxury hotel company with a widely praised culture that places value on partnerships that empower team members, exceed customers’ expectations, contribute to communities, and improve the bottom line. Tisch was recently voted “Hotelier of the World” by HOTELS magazine.

Believing you can do well and good at the same time, Tisch is a champion of corporate responsibility and active citizenship. More than 25 years ago, he initiated the Loews Hotels Good Neighbor Policy, a recipient of the US President's Service Award. He is vice chairman of the Board of Trustees of his alma mater Tufts University, and is also the naming benefactor of the Jonathan M. Tisch College of Civic Life at Tufts. And last year he was honored by the NYU School of Professional Studies with the naming of the Jonathan M. Tisch Center for Hospitality and Tourism, of which he has been a driving force for years.

Recognized as a statesman for the multi-billion dollar travel and tourism industry, Tisch is a leader both nationally and locally. He is chairman emeritus of the United States Travel Association, and previously founded and served as chairman of the Travel Business Roundtable, as well as the American Hotel and Lodging Association. For nearly six years he was chairman of NYC & Company, the city’s official tourism agency, and was chairman of New York Rising, established to bring back visitors and revive the economy after 9/11.

A co-owner of the New York Giants, Tisch was instrumental in bringing the 2014 Super Bowl to the metropolitan area and served as co-chair of the NY/NJ Super Bowl Host Committee. Crain’s New York Business named him one of the "Top Ten Most Influential Business Leaders" and inducted him to their Hall of Fame, which recognizes individuals who have transformed the City in both their professional work and in their civic and philanthropic activities.

Tisch is the author of three best-selling books: The Power of We: Succeeding through Partnerships; Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience; and Citizen You: Doing Your Part to Change the World. He hosted the Emmy-nominated and Gracie Award-winning television series Beyond the Boardroom, where he spoke with some of America's most notable business luminaries.